Dispute Resolution Policy
Purpose: Explains how disputes are handled on the platform.
Who it applies to: Customers, sellers, and affiliates.
Rules
- • Parties should first attempt to resolve disputes directly and promptly.
- • TAVEN may mediate unresolved disputes at its discretion.
User Responsibilities
- • Provide accurate information and cooperate in good faith.
TAVEN Responsibilities
- • Facilitate fair mediation for platform matters.
Limitations
- • TAVEN's mediation determination is final for platform purposes and does not waive legal rights.
Contact: support@taven.store
Last updated: 2026
Professional draft — attorney review recommended before final publication.