Refund Policy
Purpose: Describes when and how refunds are issued for products and certificate purchases.
Who it applies to: Customers and certificate buyers.
Rules
- • Eligible product refunds follow marketplace terms and applicable consumer law.
- • Certificate fees are for a digital good and may be non-refundable once the certificate is generated.
- • Refunds are returned to the original payment method after approval.
User Responsibilities
- • Request refunds through support@taven.store within applicable windows and provide order details.
TAVEN Responsibilities
- • Review refund requests fairly and process approved refunds promptly.
Limitations
- • Certain digital or final-sale items may be non-refundable.
Contact: support@taven.store
Last updated: 2026
Professional draft — attorney review recommended before final publication.